Terms and Conditions for Your Stay
This page outlines the terms and conditions for staying at Castleshaw Holiday Home, providing clear information about bookings, cancellations, and other important policies to ensure a smooth and enjoyable experience for guests.
Booking and Reservations
All bookings at Castleshaw must be confirmed with a deposit. Full payment is required 45 days prior to arrival. All cancellations 45 days or more before arrival are subject to a £30 administration charge. Please review cancellation policies carefully to avoid any misunderstandings.
Check-In and Check-Out
Check-in is available from 4:00 PM on day of arrival, and check-out is by 11:00 AM on departure day,
Early arrivals or late departures may be possible, depending on other guest bookings — just let us know in advance, and we’ll do our best to accommodate you.
Guest Responsibilities
Guests are required to respect the property and the surrounding neighbourhood to ensure the comfort, safety, and enjoyment of all. Quiet hours are strictly observed between 10:00 PM and 8:00 AM.
Booking and Cancellation Policies
Find clear answers about booking, cancellations, and our guest policies for a hassle-free stay at Castleshaw Holiday Home.
How do I make a reservation at Castleshaw?
Reservations can be made online through our website or by contacting us directly.
What is the cancellation policy?
Cancellations made 45 days or more before arrival will receive a full refund minus a £30 administration charge.
For cancellations made within 45 days of arrival we’ll do our best to re-let the dates and provide as . If we’re unable to do so, the full rental amount will be due.
We recommend that all guests take out travel insurance to protect against unexpected cancellations.
Electric Vehicle Owners – PLEASE NOTE
It is forbidden to charge any electric vehicles from the domestic electricity supply at Castleshaw Holiday Home. Electric readings are taken for each guest and any excess usage is charged for at cost.
Are pets allowed at Castleshaw Holiday Home?
We welcome pets by prior arrangement at Castleshaw Holiday Home. Please ensure we are notified if you plan to bring your pet. Maximum number of pets per stay is two.
How many people can stay?
Maximum occupancy at Castleshaw Holiday Home is seven persons – 6 adults / children and 1 infant.
What check-in and check-out times should I expect?
Check-in is from 4 PM and check-out is by 11 AM.
Your Comfort Is Our Promise
At Castleshaw Holiday Home we explain our commitment to quickly addressing any issues to make your stay worry-free and enjoyable.
Contact Us Anytime
EDWARD HAZELTON
Email: castleshaw@icloud.com
Mobile contact +44 7711 737270
Book Your Stay with Us
Discover the advantages of booking your holiday at Castleshaw and enjoy a seamless experience.